Core Values The Travel Studio is an Australian owned Independent Travel Agency, established in 1997. As a member of the Travelscene/American Express corporate buying group we can offer the best available airfares, accommodation and car rental rates.
Our clients enjoy the service and knowledge of a boutique business with the pricing benefits & security of a global organisation.
The award winning business is owned and operated by its management with over 25 years experience in the travel industry respectively. We have a team of experienced consultants, passionate about travel and committed to delivering outstanding service to their clients.
We are goal orientated and focused on achieving increased savings and efficiency for our business travellers. Our global alliances and partners provide us with strong buying power and our innovative solutions. The Travel Studio can become a valuable extension of your business.
Our core values are shared by all members of our team and are the foundation of our business.
- Vision
- Innovation
- Commitment
- Compassion
- Integrity
- Quality
Vision
We are a forward thinking and continually evolving organization. We actively pursue state of the art technology and are well informed of the latest changes in the industry. We identify and implement new enhancements and operational improvements and are proactive in suggesting changes that will increase efficiency, value and quality for our clients. Fully qualified and trained in the complexities of both business and personal travel, our learning experience is never ending and our knowledge increases daily.
Innovation
The ability to provide innovative travel solutions is one of our most valuable services. Significant savings are possible based on recommendations made by our consultants, relationships with our suppliers and buying power via our alliances. Deals are negotiated for and on behalf of YOU – our client. Individual and creative itinerary planning and pricing is second to none !
Commitment
We are committed to providing an unparalleled level of service and value
Key features are:
Individually customized travel management service
Dedicated travel manager & corporate travel team
Efficient & Pro-active communication
Choice of online reservations and/or consultant managed
24/7 Emergency assistance operated by our own staff
Compassion
The Travel Studio is a company driven by its compassion for people. We are involved in many humanitarian aid projects both locally and international. Our Volunteer Tourism program gives us the opportunity to reach
further into the world and show compassion to those less fortunate.
Integrity
The Travel Studio people are a hand-picked dedicated team of experienced travel professionals each selected for their industry knowledge, passion for travel, loyalty and dedication to their clients.
We pride ourselves on our integrity and offer a range of travel management packages with seamless processes and transparent accounting solutions.
Our partnership with Travelscene/American Express, IATA, Travel Compensation Fund and AFTA further support the Integrity of the Travel Studio and offer additional and extensive benefits to our clients.
Quality
Reliability and attention to detail is of critical importance at The Travel Studio.
Strategic quality control processes are in place to ensure that no aspect of your travel is left to chance.
Our care and dedication ensures our clients receive high-level advice and the most time and cost-effective travel schedule’s possible.
Our staff are our greatest asset. More than 90% of our business comes from existing and referred clients – a further testament to the quality of our consulting team.
We are supported by our efficient administration team who provide the same high standards of service with accounting management information, reporting and financial management to our clients.
|